Introduction:

As your child attends a childcare service that offers the My Family Lounge parent portal, we’re thrilled to provide all parents with self-paced videos so you feel confident using the parent portal to its full potential. Each module is clearly listed down the page. Simply watch the module video you wish to know more about.
Feel free to watch the videos as many times as you wish and refer to the related topics below for further information.

  • How to Complete Your My Family Lounge Registration & View Your Child’s Portfolio

    Objectives:
    • Completing registration for the my Family Lounge
    • Signing into the my Family Lounge
    • Viewing your child’s portfolio
    • Viewing the Daily Journals – Learning Stories/Daily Diaries
    • Viewing Observations – including images

    We recommend you watch the video below in full screen mode to get the most out of the session.

    Recommended Reading:
    Portfolio
  • How to View Your Child’s Portfolio in the My Family Lounge App

    Objectives:
    • Signing into the my Family Lounge App
    • Viewing your child’s portfolio
    • Viewing the Daily Journals – Learning Stories/Daily Diaries
    • Viewing Observations
    • Viewing Images

    We recommend you watch the video below in full screen mode to get the most out of the session.

    Recommended Reading:

    Accessing the My Family Lounge App

  • How to Reset a Forgotten My Family Lounge Password

    Objectives:
    • Signing into the my Family Lounge
    • Selecting Forgotten Password
    • Viewing the recovery email
    • Resetting the Password
    • Signing into the my Family Lounge using the new Password

    We recommend you watch the video below in full screen mode to get the most out of the session.

    Recommended Reading:
    Forgotten Password
  • How to Change Your Email Address and Password for Your My Family Lounge Account

    Objectives:
    • Signing into the my Family Lounge
    • Select Manage Account to view current details
    • Changing the current email address/username
    • Changing the current Password

    We recommend you watch the video below in full screen mode to get the most out of the session.

    Recommended Reading:
    Changing your email address