Introduction:

As your child attends a childcare service that offers the My Family Lounge parent portal, we’re thrilled to provide all parents with self-paced videos so you feel confident using the parent portal to its full potential.¬†Each module is clearly listed down the page. Simply watch the module video you wish to know more about.
Feel free to watch the videos as many times as you wish and refer to the related topics below for further information.

  • How to Register and View Your Child’s Portfolio

    Objectives:
    • Sign in to your My Family Lounge account
    • Viewing your child’s portfolio
    • Viewing your child’s room program
    • Viewing program journals (Learning stories/Daily diaries)
    • Viewing the portfolio for an overview of your child’s documentation (including photos/pictures)
    • Viewing observations and room observations

    We recommend you watch the video below in full screen mode to get the most out of the session.

     
    Recommended Reading:
    Portfolio
  • How to View Your Child’s Portfolio in the My Family Lounge App

    Objectives:
    • Accessing your My Family Lounge account on your mobile phone (Google Play Store & Apple iStore)
    • Log in to the App

    We recommend you watch the video below in full screen mode to get the most out of the session.

     
    Recommended Reading:

    Accessing the My Family Lounge App

  • How to Reset Your Password

    Objectives:
    • Locating the My Family Lounge log in box on your childcare service’s website
    • Selecting forgotten password
    • Review your recovery password email
    • Create and submit new password
    • Sign in to your My Family Lounge account

    We recommend you watch the video below in full screen mode to get the most out of the session.

     
    Recommended Reading:
    Forgotten Password
  • How to Change Your Email Address for Your MFL Account

    Objectives:
    • Locating the My Family Lounge log in box on your childcare service’s website
    • Selecting forgotten password
    • Review your recovery password email
    • Create and submit new password
    • Sign in to your My Family Lounge account

    We recommend you watch the video below in full screen mode to get the most out of the session.

     
    Recommended Reading:
    Changing your email address