TERMS OF SERVICE

These Terms Of Service (TOS) govern the supply by QK Technologies Pty Ltd (QikKids) of Services to You. Together with the End User License Agreement (EULA), this TOS also governs the use of the Services by You during the agreed Term. In order to register to use the Services provided by QikKids you will be required to accept this TOS. By accepting this TOS and registering to use the Services, You are entering into a binding legal Agreement with QikKids. It is therefore important that you carefully read this TOS, and also the associated EULA at the time of registering to use the Services.  The EULA is available here and You will be prompted to acknowledge Your acceptance of the EULA when You and/or Your Invited User(s) register to use the Services. By signing this TOS and registering to use the Services You acknowledge that You have read and understood this TOS and the EULA, and that You have the authority to enter this Agreement on Your own behalf and also on behalf of Your Invited User(s) and Centre(s).

Definitions

Agreement means the agreement between QikKids and You pursuant to the terms and conditions of the TOS and the EULA as amended from time to time. If there is any inconsistency between the TOS and the EULA, the terms of this TOS prevail.

Access Fee means the fee (excluding any taxes and duties) payable by You each month per active Centre associated with You or a Centre registered to use the Services from time to time or such other amount as QikKids and You may agree in writing from time to time.

Centre means an ELC associated with You or otherwise under Your control, Data means any data that You, an Invited User, or any person with Your authority inputs into the Products via the Equipment, the Website or via any other means.

ELC means an organisation providing, directly or indirectly, early childcare and/or associated services.

EULA means the terms of the QikKids End User Licence Agreement available from the Website, or otherwise made available by QikKids, as amended from time to time.

GST has the meaning defined in the A New Tax System (Goods and Services Tax) Act 1999.

Marks means any name, logo or trade mark owned by, or licensed to, QikKids.

PPSA means the Personal Property Securities Act 2009 (Cth) as amended from time to time.

Privacy Policy means QikKids’s privacy policy as published to and available from the Website from time to time.

Product(s) means the software products made available to You by QikKids via the Website, the App or such other means as QikKids may determine from time to time.

Website means the website accessible at the domain https://qikkids.com.au or such other site as QikKids may determine from time to time.

Invited User means any person or entity other than You who uses the Services at Your request or with Your authorisation, and may include a Centre.

Service Panel means the section accessible by You within the Products and which section contains details relating to You and/or Your Invited Users and/or Centres.

Services means any, or all, of the Products, Website or associated goods and services QikKids makes available to You from time to time pursuant to this Agreement and includes reasonable set-up, training, and support relating to the Services.

Special Terms means the terms and conditions, if any, agreed separately and in writing

Term means, from time to time, the period covered by the Access Fee paid or payable and, where the context permits and requires, a reference to Term shall be to the Term as renewed in accordance with this Agreement.

Third parties means any natural person and/or corporation who may act as a stakeholder in the agreement.

Trial Period means 30 days from the date of this TOS

QikKids means QK Technologies Pty Ltd ACN 119 998 122 or its advised related entities from time to time.

You means the ELC utilising the Services forming part of this TOS.

Rights to use the Products

  1. QikKids grants You the right to access and use the Products during the Term via the Website and/or the Equipment (where applicable) with the particular user roles available to You according to Your subscription type. The right granted to You is non-exclusive, non- transferable, and is limited by and subject to this Agreement.

Invited Users

Subject always to compliance with this Agreement, You may invite an Invited Users to use some or all of the Services.
You acknowledge and agree that, subject always to this Agreement:

  1. You determine who is an Invited User and what level of user role and access that Invited User has. You can revoke or change an Invited User’s access, or level of access, at any time and for any reason, in which case that person or entity will cease to be an Invited User or shall have that different level of access, as the case may be.
  2. If there is any dispute between You and an Invited User regarding access to any Services and/or Products , You shall decide what access or level of access that Invited User shall have, if any.
  3. You are responsible for all Invited Users’ use of the Services.
  4. You may invite multiple Invited Users. Where there are multiple Invited Users, the above provisions will apply to the same effect.

Payment Obligation

  1. QikKids may issue You with an invoice for the Access Fee in respect of each Billing Period during the Term.
  2. All QikKids invoices will be sent to You, or to a Billing Contact whose details are provided by You, by email or via such other means as QikKids may determine from time to time. Without prejudice to any other rights that QikKids may have, QikKids reserves the right to suspend or terminate use of Services by You, Your Invited Users, or any Centre, in the event that any invoices are not paid in full by the due date for payment.
  3. You must pay or arrange payment of all amounts specified in any invoice issued to You by QikKids by the due date for payment which QikKids may reasonably determine from time to time. You hereby agree to make payment to QikKids by way of a direct debit arrangement upon the request of QikKids.
  4. Where a direct debit arrangement is entered into between QikKids and You, QikKids may nominate a third party direct debit provider to arrange the payments between QikKids and You. By agreeing to the direct debit arrangement between QikKids and You, You hereby agree to the terms and conditions of that direct debit provider as nominated by QikKids.
  5. You are responsible for payment of all taxes and duties, including but not limited to GST, in addition to the Access Fee, and QikKids may invoice these amounts to You.
  6. You must not withhold, make deductions from, or set-off, payment of any money owed to QikKids for any reason.
  7. Subject always to this Agreement, and at Your request, QikKids may issue an invoice for the Access Fee (or any part thereof) to such third parties as You may reasonably request, including but not limited to any Centre and/or Invited User, save always that QikKids retains the absolute right to determine to whom to issue invoices for the Access Fee (or any part of it) and notwithstanding the party to whom an invoice is issued You remain liable for the payment of all Access Fee properly due and payable under this Agreement.
  8. You warrant to QikKids that, if you make a request pursuant to clause 4)f), you have the consent of the third party to whom You have requested the invoice be issued.
  9. Unless indicated otherwise, the Access Fee is expressed exclusive of GST.
  10. Subject always to this Agreement and in accordance with the relevant law, QikKids reserves the right, after reasonable attempts to collect the Access Fee from you, to engage the services of a debt collection agency to recover any outstanding fees owed by You to QikKids.

Preferential Pricing or Discounts

  1. You may from time to time be offered preferential pricing or discounts to the standard Access Fee based on the number of Centres using the Services at Your request.  Eligibility for such preferential pricing or discounts is conditional upon Your acceptance of responsibility for payment of any Access Fee in relation to all of Your Centres;
  1. Without prejudice to any other rights that QikKids may have, QikKids reserves the right to render invoices for the full (non-discounted) Access Fee due, or to suspend or terminate Your use of the Services in respect of any or all of Your Centres in the event that any invoices for those Access Fees are not paid in full by the due date for payment.
    Without prejudice to any other rights that QikKids may have, QikKids reserves the right to decline any request for preferential pricing or discounts to the standard Access Fee without requirement to disclose the reasons for declining the request by You.
    3.  This request must be made in writing.
  2. You may from time to time be offered preferential pricing or discounts to the Standard Access Fee if you agree to pay upfront the equivalent of twelve months’ worth of Access Fees;
    Any preferential pricing or discount applied will not conflict with the provision as set out in the ‘Prepaid Subscription’ heading of this TOS.

Automated Bank Transaction Data

Where available, automated bank account transaction data feeds are generally provided to You free of charge. However, QikKids reserves the right to pass on any charges related to the provision of bank feed data on a case-by-case basis at QikKids’s sole discretion. In the event that QikKids proposes to pass on such charges to You, QikKids will notify You of the charges. If You wish to discontinue the bank feeds and avoid the proposed charges, You must notify QikKids of your decision whereupon QikKids will use its reasonable endeavours to arrange for such feeds to be terminated in accordance with the providing bank’s usual practices.

Usage Limitations

Use of the Services may be subject to such limitations as QikKids may advise from time to time, including but not limited to monthly transaction volumes

Termination

  1. QikKids may exercise any of its rights under clause 7.b) if You:
    in relation to a breach capable of remedy (including by non-payment of the Access Fee), fail to remedy such a breach of this Agreement by You, Your Invited User or Centre within 14 days of notice of the breach;
    2.  Your Invited User or Centre commit a breach that is not capable of remedy (which includes by non-payment of any Access Fees that are more than 30 days overdue or a breach of clause 3.;
    3.  You or any Centre operated by or associated with You become insolvent or any steps are taken by You or in relation to You in connection with insolvency including but not limited to the entering of any arrangement with creditors, the appointment of receivers or managers, administrators and/or liquidators.
  2. Upon the occurrence of any event in clause 7.a), QikKids may:
    terminate this Agreement and use of the Services by You, Your Invited Users and/or Centres;
    2. suspend for any definite or indefinite period of time use of the Services by You, Your Invited Users and/or Centres; and/or
    3. subject to law and to the Privacy Policy, suspend or terminate access to the Data by You.
  3. Termination of this Agreement is without prejudice to any rights and obligations of the parties accrued up to and including the date of termination. On termination of this Agreement, You will remain liable for any accrued charges and amounts which become due for payment before or after termination.
  4. On termination of this Agreement, You must:
    immediately cease to use the Services; and
    2. delete all copies of the Products installed on any device You own or use; and

Prepaid Subscriptions

To the extent permitted by law QikKids will not provide a refund for any remaining prepaid period for a prepaid Access Fee subscription.

Technical Problems

In the case of technical problems with the Services You must make all reasonable efforts to investigate and diagnose problems before contacting QikKids. If You still need technical help, please check the support available via the Website or, if necessary, by sending a support request email to support@qktech.com.au.

Service Availability

Whilst QikKids intends that the Services should be available 24 hours a day, seven days a week, it is possible that on occasions, from time to time, the Services or Website may be unavailable, including to permit maintenance and/or other development activity to take place.
QikKids will use its reasonable endeavours to publish in advance on the Website or by other means as QikKids may determine details of any known significant outages or interruptions to the Services.

Entire Agreement

This Agreement constitutes the entire agreement between You and QikKids relating to the Services and it supersedes all prior agreements, representations (whether oral or written), and understandings between QikKids and You relating to the same.

Confidentiality, Licence and Reservation of IP Rights

  1. To the extent that it comprises personal information, QikKids will deal with the Data in accordance with the Privacy Policy and will otherwise treat the information as confidential unless it is publicly available information otherwise than by a breach of this Agreement.
  2. Nothing in this Agreement operates to grant You any intellectual property rights in the Services or any part thereof.
  3. All Marks are the sole property of QikKids.
    You must not use any Marks without the prior written consent of QikKids or register or attempt to register rights in relation to the Marks, any derivative of the Marks, or anything similar to them.
  4. You hereby grant to QikKids a non-exclusive licence to use the Data to the extent necessary for QikKids to provide the Services.

Warranties

  1. QikKids does not warrant that the Services are fit for any purpose whether or not made known by You.
  2. QikKids hereby excludes all express and implied conditions and warranties in relation to the Services and this Agreement except those conditions or warranties that cannot be excluded by law.
  3. Nothing in this Agreement is intended to have the effect of contracting out of any applicable provisions of the Competition and Consumer Act 2010 (Cth) or any equivalent Act of any State or Territory of Australia except to the extent permitted by such Acts or; the statutory equivalent Act (the Consumer Rights Act 2015) of the United Kingdom where the Services are provided for by QikKids to You in the United Kingdom.
  4. You warrant to QikKids that:
    You have all licences, permits and other regulatory consents required or necessary to enter into this Agreement and perform Your obligations hereunder;
    2. You have the authority to grant the licenses pursuant to 14)d) of this Agreement;
    3. You are using the Services for the commercial purposes contemplated by this Agreement only;
    4. You have attended to all backups, and have maintained copies of, the Data and You acknowledge that QikKids is not responsible for attending to any such backup obligations; and
    5. the use by QikKids of the Data will not result in any unauthorised use of the rights of any person.

Liability

  1. To the absolute extent permitted by law, QikKids will not be liable to You, Your Invited Users, Centres or any other person for any liability, loss or damage of any kind (including but not limited to any loss of actual or anticipated profits, revenue, savings, production, business, opportunity, access to markets, goodwill, reputation, publicity, or use) arising directly or indirectly from or in connection with this Agreement or use of the Services by You, Your Invited Users and/or and Centre or any other person.

 

  1. In the event that QikKids’s liability cannot be wholly excluded, and to the the extent permitted by law, its liability under this Agreement shall be limited to, at its option:

1) the replacement of the Services;
2) the cost of having the Services replaced.

  1. Subject and in accordance with the law, in the event one of QikKids’s third party’s breaches its obligations to QikKids and/or to You, QikKids indemnifies itself from the liability caused by that Third Party.

Waiver

The failure by QikKids to exercise any of its rights arising under this Agreement will not operate as a waiver of the right and the express waiving of any particular right, including a right in respect of a breach of this Agreement by You, will not operate as a waiver of any other right.

Delays

Neither party will be liable for any delay or failure in performance of its obligations under this Agreement if the delay or failure is due to any cause outside its reasonable control. This clause does not apply to any obligation to pay money.

Assignment

QikKids may assign its rights under, and/or novate, this Agreement at any time by notice in writing to You.
You may not assign any rights to under this Agreement to any other person without QikKids’s prior written consent.

Governing Law and Jurisdiction

  1. This Agreement is governed by and is to be construed in accordance with the laws in force in the Commonwealth of Australia and the state of Victoria therein. Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of Victoria and waives any right to object to proceedings being brought in those courts.
  2. If QikKids determines, or if it is otherwise required by the laws of any jurisdiction, this Agreement may on notice to You by QikKids commence to be governed by, and/or be construed in accordance with, the laws of any other jurisdiction from which QikKids operates or in which QikKids makes the Services available in which case and from the date of notice by QikKids the parties irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of that jurisdiction and waive any right to object to proceedings being brought in those courts.

Severability

If any part or provision of this Agreement is invalid, unenforceable or in conflict with the law, that part or provision is replaced with a provision which, as far as is possible, accomplishes the original purpose of that part or provision. The remainder of this Agreement will be binding on the parties.

Notices

Any notice given under or pursuant to this Agreement by either party to the other must be in writing by email and will be deemed to have been given on transmission. Notices to QikKids must be sent to support@qktech.com.au or to any other email address notified by email to You by QikKids. Notices to You will be sent to the email address you have provided via the Service Panel.

Rights of Third Parties

Unless expressly indicated otherwise in this Agreement, a person who is not a party to this Agreement has no right to benefit under, or to enforce, any term of this Agreement.

Updates and Amendments

  1. You acknowledge that from time to time and as QikKids determines it necessary or desirable to do so QikKids may update any aspect of the Services.
  2. You acknowledge that, in the event of an update of any aspect of the Services or for such other reasons as QikKids may determine, QikKids may make reasonable amendments to this Agreement (or any part of it) to give effect to, or properly accord with, the Services from time to time and You hereby agree to accept such amendments.
  3. Any amendments by QikKids pursuant to this clause may be advised to You in writing including via the Website, the Products and/or the Equipment and shall take effect 14 days from the date of such notice unless You communicate to QikKids, in writing via e-mail an objection to the amendments.

Special Terms

The parties acknowledge and agree that the Special Terms that may be agreed separately and in writing form part of this Agreement.

 

 

END USER LICENCE AGREEMENT

This End User License Agreement (EULA) is a legal agreement between you and QK TECHNOLOGIES PTY LTD (QIKKIDS), and governs the QIKKIDS Software Products made available to you on this site (Website), which may include software, code, scripts, schemas, templates, slides, instructions, associated media, Internet-based services, support services, and related printed or electronic documentation (Products). By installing and/or using the Products, you agree to the terms of this EULA (Terms). Please read the Terms carefully and in full prior to completing the installation process and using the Product. If you do not agree with the Terms please do not install or use the Product.

 

  1. You acknowledge and agree that:
    1. the Product may include technical inaccuracies or errors;
    2. the party permitted to make changes to the Product (whether QIKKIDS or the supplier of the Product (Supplier)) may make improvements or other changes in the Product at any time;
    3. You are authorised to use the Products and the Website and to access the information and Data that You input into the Website, including any information or Data input into the Website by any person you have authorised to use the Products. You are also authorised to access the processed information and Data that is made available to You through Your use of the Website and the Products (whether that information and Data is Your own or that of anyone else);
    4. QikKids has no responsibility to any person other than You and nothing in this agreement confers, or purports to confer, a benefit on any person other than You. If You use the Products or access the Website on behalf of or for the benefit of anyone other than yourself (whether a body corporate or otherwise) you agree that:
      1. You are responsible for ensuring that You have the right to do so;
      2. You are responsible for authorising any person who is given access to information or Data, and you agree that QikKids has no obligation to provide any person access to such information or Data without Your authorisation and may refer any requests for information to You to address; and
      3. You will indemnify QikKids against any claims or loss relating to: (a) QikKids’s refusal to provide any person access to Your information or Data in accordance with these Terms; and (b) QikKids’s making available information or Data to any person with Your authorization.
    5. The provision of, access to, and use of, the Products is on an “as is ” basis and at Your own risk;
    6. QikKids does not warrant that the use of the Products will be uninterrupted or error-free. Among other things, the operation and availability of the systems used for accessing the Products, including public telephone services, computer networks and the Internet, can be unpredictable and may from time to time interfere with or prevent access to the Products. QikKids is not in any way responsible for any such interference or prevention of Your access or use of the Products;
    7. QikKids is not Your accountant and use of the Products does not constitute the receipt of accounting advice. If You have any accounting questions, please contact an accountant;
    8. It is Your sole responsibility to determine that the Products meet the needs of Your business and are suitable for the purposes for which they are used; and
      1. You remain solely responsible for complying with all applicable accounting, tax and other laws. It is Your responsibility to check that storage of and access to your Data via the Software and the Website will comply with laws applicable to you (including any laws requiring you to retain records).

If the copy of the Product is an upgrade from an earlier version of the Product, you must possess a valid full License to a copy of an earlier version of the Product used to upgrade to this upgrade copy in order to install and/or use this upgrade copy, and the upgrade copy is provided to you on a License exchange basis. You agree by your installation and use of such copy of the Product to voluntarily terminate your earlier agreement and uninstall, destroy and cease using the earlier version of the Product or transfer it to another person or entity.

QIKKIDS and its Supplier(s) retain all right, title and interest, including all copyright and intellectual property rights, in and to, the Product (as an independent work and as an underlying work serving as a basis for any application the Customer may develop),  and all copies thereof. All rights not specifically granted in these Terms are reserved by QIKKIDS and its Supplier(s).

You may link to third party sites through the use of the Products. The third party sites are not under the control of QIKKIDS, and QIKKIDS is not responsible for the contents of any third party sites, any links contained in third party sites, or any changes or updates to third-party sites. QIKKIDS is not responsible for any form of transmission received from any third party sites. QIKKIDS is providing these links to third party sites to you only as a convenience, and the inclusion of any link does not imply an endorsement by QIKKIDS of the third party site.

These Terms apply to any updates, supplements, add-on components, or Internet-based services components, of the Product that QIKKIDS may provide to you or make available to you after the date you obtain your initial copy of the Product, unless QIKKIDS provides other terms along with the update, supplement, add-on component, or Internet-based services component. QIKKIDS reserves the right to discontinue any Internet-based services provided to you or made available to you through the use of the Product.

QikKids may take any or all of the following actions, at its sole discretion:

  1. Terminate this Agreement and Your use of the Services and the Website;
  2. Suspend for any definite or indefinite period of time, Your use of the Services and the Website; or
  3. Suspend or terminate access to all or any Data.

 

  1. For the avoidance of doubt, if payment of any Access Fees (per the SOT) is not made in full by the relevant due date, QikKids may suspend or terminate:
    1. Your use of the Service,
    2. Your rights of access to all or any Data.
    3. Termination of these Terms is without prejudice to any rights and obligations of the parties accrued up to and including the date of termination. On termination of this Agreement You will remain liable for any accrued charges and amounts which become due for payment before or after termination; and immediately cease to use the Services and the Website.
    4. Without prejudice to any other rights, QIKKIDS may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the Product(s) and all of its component parts and you will not be entitled to a refund of any fees already paid by you.
    5. The following provisions of this EULA will survive any termination: All definitions and clauses 7, 10, 11, 12, 13, 17 and this clause 9.

Subject to any Implied Terms, the entire liability of QIKKIDS and any of its Suppliers under any provision of this EULA (including with respect to the Product) and your exclusive remedy hereunder will be limited to the actual damages you incur in reasonable reliance on the Products up to AU$100.

 

 

PRIVACY POLICY

Effective date: July 07, 2019

QK Technologies Pty Ltd (“us”, “we”, or “our”) operates the https://qikkids.com.au website and the QikKids mobile application (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

Service means the https://qikkids.com.au website and the QikKids mobile application operated by QK Technologies Pty Ltd

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies are small files stored on your device (computer or mobile device).

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customise our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Use of Data

QK Technologies Pty Ltd uses the collected data for various purposes:

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), QK Technologies Pty Ltd legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

QK Technologies Pty Ltd may process your Personal Data because:

Retention of Data

QK Technologies Pty Ltd will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

QK Technologies Pty Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

QK Technologies Pty Ltd will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, QK Technologies Pty Ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

QK Technologies Pty Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. QK Technologies Pty Ltd aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Firebase is an analytics service provided by Google Inc.

You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en

We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

For more information on what type of information Firebase collects, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Behavioral Remarketing

QK Technologies Pty Ltd uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

Google Ads (AdWords) remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Twitter remarketing service is provided by Twitter Inc.

You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405

You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

 

 

SCHOOLS TERMS OF SERVICE (TOS)

1.0 Interpretation and precedence

1.1 Background

These Service Terms govern the supply by QikKids of Services to You. Together with the QikKids Customer Agreement, these Service Terms govern the use of the Services by You during the Term. By signing the QikKids Customer Agreement and registering to use the Platform, You are entering into a binding legal Agreement with QikKids. It is therefore important that you carefully read these Service Terms at the time of registering to use the Platform. By signing the QikKids Customer Agreement and registering to use the Platform You acknowledge that You have read and understood these Services Terms, and that You have the authority to enter this Agreement on Your own behalf and also on behalf of Your Invited User(s).

 

1.2 Definitions

In these Service Terms, these definitions apply:

Access Fee means a 0.3% fee for each transaction performed via the Platform where funds are successfully deposited into the relevant payee’s nominated account.

Agreement means the agreement between QikKids and You made up of the: (a) Customer Agreement; and (b) Service Terms as amended from time to time.

Confidential Information means all information provided by one party to the other in connection with this Agreement where such information is identified as confidential at the time of its disclosure or ought reasonably be considered confidential based on its content, nature or the manner of its disclosure, including Data, but excluding: (a) information that enters the public domain or is disclosed to a party by a third party, other than through a breach of this Agreement; and (b) information developed independently by a party.

Data means: (a) any data concerning You or Your Invited Users QikKids reasonably requires to provide the Services; (b) any data that You or an Invited User or any person with Your authority inputs into the Platform via the Equipment, the Website or via any other means; and (c) any user ID, password, token, cryptographic key or private information used to access the Westpac Solution.

Date of Agreement means the date the parties execute the QikKids Customer Agreement as stipulated in Item 1 of the QikKids Customer Terms.

EULA means the terms of the QikKids end user licence agreement available at https://qikkids.com.au/office-and-playground-eula/, or otherwise made available by QikKids, as amended from time to time.

Family means a family unit associated with You by or in respect of whom the EULA has been accepted by any means.

Invited User means any person or entity other than You who uses the Services at Your request or with Your authorisation and includes a Family.

Marks means any name, logo or trade mark owned by, or licensed to, QikKids.

Minimum Monthly Fee means the fee stipulated in Item 7 of the QikKids Customer Terms or as otherwise notified by QikKids from time to time.

Personal Information has the meaning prescribed by section 6 of the Privacy Act 1998 (Cth).

Platform means the software platform made available to You by QikKids via the Website or such other means as QikKids may determine from time to time.

PPSA means the Personal Property Securities Act 2009 (Cth) as amended from time to time.

Privacy Laws means the Privacy Act 1988 (Cth), the Spam Act 2003 (Cth), the Do Not Call Register Act 2006 (Cth), and any other legislation, principles, industry codes and policies relating to the handling of Personal Information.

Privacy Policy means QikKids’s privacy policy, as amended from time to time and available on the Website.

School, You or Your means the party described in Item 2 of the QikKids Customer Terms.

Service Panel means the ‘My QikKids’ section accessible by You within the Platform and which section contains details relating to You and/or Your Invited Users.

Services means any, or all, of the Platform, Website or associated goods and services QikKids makes available from time to time pursuant to this Agreement and includes reasonable set-up, training, and support relating to the Services.

Service Terms means the terms of these QikKids Service Terms and Conditions as amended from time to time.

Special Terms means the terms and conditions, if any, set out in Item 9 of the QikKids Customer Terms.

Term means from the Date of Agreement until the first to occur of the following: (a) the agreement between You and Westpac for the Westpac Solution ends for any reason; (b) You cease to pay the Access Fee in respect of the Services provided to You; or this Agreement is terminated by a party in accordance with clause 9.

Usage Limits means the limits stipulated in Item 8 of the QikKids Customer Terms (if any), as amended from time to time.

Website means the website accessible at the domain https://qikkids.com.au or such other site as QikKids may determine from time to time.

Westpac means Westpac Banking Corporation ABN 33 007 457 141.

Westpac Solution means the payment solution that is eligible for use with the Platform and provided to You and/or Your Invited Users by Westpac pursuant to the Westpac Terms including any associated software/hardware provided by Westpac.

Westpac Terms means the terms and conditions pursuant to which Westpac makes the Westpac Solution available to You and/or Your Invited Users.

QikKids means QK Technologies Pty Ltd ACN 119 998 122 or otherwise its related entities as You may be advised from time to time.

QikKids Customer Terms means the schedule of terms contained in the QikKids Customer Agreement and labelled as such.

QikKids Customer Agreement means the Agreement between You and QikKids.

 

1.3 Interpretation 

In this Agreement: (a) an obligation or liability assumed by, or a right conferred on, two or more parties binds or benefits them all jointly; (b) no provision of this Agreement will be construed to the disadvantage of a party merely because that party was responsible for preparing this Agreement or including the provision in this Agreement; (c) all monetary amounts are expressed in Australian Dollars ($AUD); and (d) parties must perform their obligations on the dates and times fixed by reference to Melbourne, Victoria.

 

1.4 Precedence

If there is any inconsistency between these Service Terms and the QikKids Customer Agreement, the QikKids Customer Agreement will prevail.

 

1.5 Interdependency 

These Service Terms should be read in accordance with the terms of the QikKids Customer Agreement.

 

2.0 Term

This Agreement commences on the Date of Agreement and continues for the Term.

 

3.0 Rights to use the Platform

Subject to Your compliance with this Agreement, QikKids grants You a revocable, non-transferable, non-sublicensable (except as contemplated by clause 4, non-assignable, non-exclusive right to access and use the Platform during the Term via the Website using the user roles available to You according to Your subscription type.

 

4.0 Hardware requirements

(a) QikKids is not responsible for providing, maintaining or servicing suitable equipment to access the Platform or use the Services. All equipment or hardware required by You to use the Services must be procured and is used at your sole risk and expense.
(b) You acknowledge and agree that QikKids shall not be liable to You or Your Invited Users for any liability, claim, loss or damage of any kind (including consequential losses) arising directly or indirectly from or in connection with the failure of any equipment or hardware.

 

5.0 Invited Users

(a) Subject to clause 5(d), You may sub-license Your right to access and use some or all of the Services to Invited Users for their non-commercial purposes and strictly on the condition that You ensure such Invited Users comply with the terms of this Agreement, the EULA and all laws in their use of the Platform.

(b) You acknowledge and agree that: (i) You determine who is an Invited User and what level of user role and access that Invited User has; and (ii) You can revoke or change an Invited User’s access, or level of access, at any time and for any reason, so that person or entity will cease to be an Invited User or shall have a different level of access, as the case may be.

(c) If there is any dispute between You and an Invited User regarding access to the Platform, You shall decide what access or level of access that Invited User shall have, if any.

(d) For the avoidance of doubt, the use of any part of the Services and/or the Platform by an Invited User under a licence granted by You in accordance with clause 5(a), will be deemed to be Your use and You shall be responsible for that Invited User’s compliance with the terms of this Agreement, EULA and all laws.

(e) For the avoidance of doubt, You will be primarily responsible for the performance of all of Your obligations and responsibilities under this Agreement, irrespective of the failure by any Invited Users to undertake their obligations in relation to their sub-licence of the Services.

 

6.0 Payment obligations

(a) In consideration of QikKids providing the Services to You, You agree to pay the Access Fee and any Minimum Monthly Fee to QikKids for Your use of the Services.

(b) For the avoidance of doubt, the Access Fee is only payable for successful payments of invoices and is not payable for refund transactions or unsuccessful transactions, including any dishonoured direct debit.

(c) You acknowledge and agree that Westpac may charge You a fee for: (i) Your use of the Westpac Solution; and/or (ii) other services provided to You by Westpac in relation to the Services and the Westpac Solution.

(d) QikKids may pay a commission to Westpac in relation to your purchase and use of QikKids products and services.

 

7.0 Usage Limitations

Use of the Services is subject to the Usage Limits or such limitations as QikKids may advise from time to time, including but not limited to monthly transaction volumes and the number of calls You are permitted to make using the Services.

 

8.0 Dispute resolution

(a) The parties must use their reasonable endeavours to resolve through negotiation all disputes, conflicts (including, without limitation, conflicts of interest) differences or questions between them arising out of or in connection with this Agreement.

(b) If, within 14 calendar days, the dispute cannot be resolved following negotiation between the parties, either party may refer the dispute for arbitration. The dispute will be settled by arbitration in accordance with the UNCITRAL Arbitration Rules as at present in force.

(c) The arbitration will be administered by the Australian Centre for International Commercial Arbitration (ACICA).

(d) The appointing authority will be ACICA.

(e) The number of arbitrators will be one.

(f) The place of arbitration will be Melbourne, Australia.

(g) The language to be used in the arbitral proceedings will be English.

 

9.0 Termination

(a) A party may terminate this Agreement on 30 days’ notice in writing to the other party.

(b) QikKids may exercise any of its rights under clause 9(c) if: (i) in relation to a breach of this Agreement that is capable of remedy, You fail to remedy such a breach within 14 days of notice of the breach; (ii) You or Your Invited User commit a breach of this Agreement that is not capable of remedy; or (iii) the agreement between You and Westpac for the provision and/or use of the Westpac Solution ends for any reason.

(c) Upon the occurrence of any event in clause 9(b), QikKids may: (i) immediately terminate this Agreement and use of the Services by You and Your Invited Users, if any; (ii) suspend for any definite or indefinite period of time use of the Services by You and/or Your Invited Users; and/or (iii) subject to law, including Privacy Laws, suspend or terminate access to the Data by You.

(d) On termination of this Agreement, You must: (i) immediately cease to use the Services; and (ii) delete all copies of the Platform installed from Your and/or Your Invited Users’ devices which were used to access the Platform.

(e) Termination of this Agreement is without prejudice to any rights and obligations of the parties accrued up to and including the date of termination. On termination of this Agreement, You will remain liable for any accrued charges and amounts which become due for payment before or after termination.

 

10.0 Technical Problems

In the case of technical problems with the Services You must make all reasonable efforts to investigate and diagnose problems before contacting QikKids. If, after taking steps to resolve the issue, You still require assistance, you may contact QikKids via one of the following means:

(a) telephone 1300 014 428;

(b) email to support@qktech.com.au;

(c) web support accessible at https://qikkids.com.au/software-support; and

(d) such other support channels as QikKids may advise from time to time.

 

11.0 Service availability

(a) Whilst QikKids intends that the Services should be available 24 hours a day, seven days a week, it is possible that on occasions the Services or Website may be unavailable, including to permit maintenance or other development activity to take place.

(b) QikKids will use its reasonable endeavours to publish in advance on the Website or by other means as QikKids may reasonably determine, information relating to any known significant outages or interruptions to the Services.

 

12.0 Data

(a) Your Data remains your property.

(b) You hereby grant to QikKids a non-exclusive licence to use, copy, transmit, store and back-up the Data to the extent necessary for the purposes of providing You the Services and performing its obligations under this Agreement.

(c) To the extent that Your Data comprises Personal Information: (i) each party must comply with all Privacy Laws; (ii) each party must not do any act, engage in any practice, or omit to do any act or engage in any practice that would cause the other party to breach or be taken to breach any Privacy Law; and  (iii) QikKids will deal with Your Data in accordance with its Privacy Policy.

 

13.0 Confidentiality 

(a) A party must not, without the prior written consent of the other, use or disclose the other party’s Confidential Information unless expressly permitted by this Agreement or required to do so by law or any regulatory authority.

(b) A party may: (i) use the Confidential Information of the other party solely for the purposes of complying with its obligations and exercising its rights under this Agreement; and disclose the Confidential Information to its personnel or advisers to the extent necessary for them to know the information for purposes related to this Agreement, but only if reasonable steps are taken to ensure that the confidentiality of the information is retained.

(c) Each party must return, or at the other party’s option destroy, all Confidential Information of the disclosing party in the receiving party’s possession or control, on the earlier of the request or on termination of this Agreement for any reason.

 

14.0 Intellectual property 

(a) QikKids owns all right, title and interest in and to the Services and all intellectual property rights related to the Services.

(b) Nothing in this Agreement operates to grant You any intellectual property rights in the Services or any part thereof.

(c) You must not use any Marks without the prior written consent of QikKids or register or attempt to register rights in relation to the Marks, any derivative of the Marks, or anything similar to them.

 

15.0 Warranties

(a) QikKids hereby excludes all express and implied conditions and warranties in relation to the Services and this Agreement except those conditions or warranties that cannot be excluded by law.

(b) Nothing in this Agreement is intended to have the effect of contracting out of any applicable provisions of Schedule 2 of the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law) or any equivalent Act of any State or Territory of Australia except to the extent permitted by such Acts. You warrant to QikKids that: (i) You have all licences, permits and other regulatory consents required or necessary to enter into, and perform Your obligations and rights under, this Agreement; (ii) You have the authority to grant the licence pursuant to 12(b) of this Agreement; (iii) You have the authority to enter into, perform and observe Your obligation under the terms and conditions of this Agreement; (iv) You are using the Services for the commercial purposes contemplated by this Agreement only; (v) You have attended to all backups, and have maintained copies of, the Data and You acknowledge that QikKids is not responsible for maintaining or storing the Data; and (vi) the use by QikKids of the Data will not result in any unauthorised use of the rights of any person.

(c) QikKids provides no warranty: (i) that any result or objective can or will be achieved or attained at all by You or Your Invited Users by termination of this Agreement or by any other date; and (ii) that the Services will be fit for purpose, continuous, uninterrupted, accurate, fault-free, virus-free, secure or accessible at all times.

 

16.0 Liability

(a) To the absolute extent permitted by law, QikKids will not be liable to You or Your Invited Users for any liability, claim, loss or damage of any kind (including consequential losses which may be, but is not limited to any loss of actual or anticipated profits, revenue, savings, business, opportunity, access to markets, goodwill, reputation, publicity use or loss of data) arising from or in connection with this Agreement or the use of the Services by You or Your Invited Users except to the extent that the liability, claim, loss or damage is directly attributable to the negligence or wrongful act or omission of QikKids.

(b) To the fullest extent permitted by law, QikKids’s total aggregate liability for all claims relating to this Agreement is limited to the fees payable under this Agreement.

(c) Pursuant to s64A of the Australian Consumer Law, this clause 16(c) applies in respect of any services that are not of a kind ordinarily acquired for personal, domestic or household use or consumption. Liability for breach of a guarantee conferred by the Australian Consumer Law (other than those conferred by ss51 to 53 of the Australian Consumer Law) is limited to any of the following as determined by QikKids: (i) the re-supply of the Services; or (ii) the payment of the cost of re-supplying the Services.

(d) You hereby acknowledge and agree that QikKids shall not be liable to You or Your Invited Users for any liability, claim, loss or damage of any kind (including consequential losses which may be, but is not limited to any loss of actual or anticipated profits, revenue, savings, business, opportunity, access to markets, goodwill, reputation, publicity, or use) arising directly or indirectly from or in connection with the failure by any means of the Westpac Solution.

 

17.0 Indemnity

You are liable for and must indemnify QikKids, its directors, employees, contractors and agents (together, the Indemnified Party) from and against all damages, losses, claims and expenses incurred or suffered by the Indemnified Party arising as a direct result of: (i) breach by You or Your Invited Users of this Agreement; and (ii) any unlawful or negligent act or omission by You or Your Invited User.

 

18.0 Entire agreement

The Agreement constitutes the entire agreement between You and QikKids relating to the Services and it supersedes all prior agreements, representations (whether oral or written), and understandings between QikKids and You relating to the same.

 

19.0 Waiver

The failure by QikKids to exercise any of its rights arising under this Agreement will not operate as a waiver of the right and the express waiving of any particular right, including a right in respect of a breach of this Agreement by You, will not operate as a waiver of any other right.

 

20.0 Delays

Neither party will be liable for any delay or failure in performance of its obligations under this Agreement if the delay or failure is due to any cause outside its reasonable control. This clause 20 does not apply to any obligation to pay money.

 

21.0 Assignment

(a) QikKids may assign its rights under, and/or novate, this Agreement at any time by notice in writing to You.

(b) You may not assign any rights under this Agreement to any other person without QikKids’s prior written consent.

 

22.0 Governing law and jurisdiction

This Agreement is governed by and is to be construed in accordance with the laws in force in Victoria. Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts of Victoria and waives any right to object to proceedings being brought in those courts.

 

23.0 Severability

If any part or provision of this Agreement is invalid, unenforceable or in conflict with the law, that part or provision is replaced with a provision which, as far as is possible, accomplishes the original purpose of that part or provision. The remainder of this Agreement will be binding on the parties.

 

24.0 Survival

Any clause of this Agreement that is by its nature intended to survive termination does so, including clauses 9(e), 13, 13(c), 15, 16, 17, 22, 23 and 24.

 

25.0 Notices

Any notice given under or pursuant to this Agreement by either party to the other must be in writing by email and will be deemed to have been given on transmission. Notices to QikKids must be sent to support@qktech.com.au or to any other email address notified by email to You by QikKids. Notices to You will be sent to the email address You have provided via the Service Panel.

 

26.0 Rights of Third Parties

Unless expressly indicated otherwise in this Agreement, a person who is not a party to this Agreement has no right to benefit under, or to enforce, any term of this Agreement.

 

27.0 Updates and amendments

(a) You acknowledge that from time to time and as QikKids determines it necessary or desirable to do so QikKids may update any aspect of the Services.

(b) You acknowledge that, in the event of an update of any aspect of the Services or for such other reasons as QikKids may determine, QikKids may amend these Service Terms in whole or part in its sole discretion without notice to You.

(c) Any amendments to this Agreement will be effective immediately upon the posting of the revised Service Terms on the Website, Platform and/or Equipment. Depending on the nature of the amendment, QikKids may announce the change on the Website home page or by email. However, in any event, by continuing to use the Services following any amendments, You will be deemed to have agreed to such amendments.

 

28.0 Special Terms

The parties acknowledge and agree that any Special Terms set out in the Customer Terms form part of this Agreement.