QikKids Desktop - The software you know and love. - Childcare Management Software | CCSS Compliance | QikKids

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QikKids isn’t changing.

The team is staying the same. And the QikKids platform will be supported for years to come.

We have, however, introduced new options for you – your service now has the accelerated opportunity to choose from your existing Desktop products or a new range of Cloud products. These cloud products were previously being built as ‘QikKids Next’ and are now being called ‘QikKids Cloud’. Rest assured that we are wholeheartedly focussed on your service, combining 15+ years of in-depth CCS experience from the QikKids team, with the modern and cutting-edge technology of the Cloud products.

Understand the differences between QikKids Desktop and QikKids Cloud in detail below:

 

PRODUCT

  • Functionality

  • Features

  • Product logins

  • Submissions

  • Accessibility

  • Interface

  • SUPPORT

  • Expertise

  • Hours

  • Channels

  • Call wait-times

  • Feature updates

  • PRICE

  • Frequency

  • Amount (*excl.GST)

DESKTOP

  • Existing features & reports

  • Separate logins for each product

  • Manual entry & checking process

  • Windows Desktop only

  • product
  • Same team (15+ years of experience)

  • 8am – 5pm AEST

  • Phone, Email

  • Upgraded

  • Existing features will continue to be developed and upgraded.

  • Monthly or Annual

  • Same pricing from $150 p/m*

CLOUD

  • OFFICE

    Administrators
  • PLAYGROUND

    Educators
  • HOME

    Parents
  • Upgraded, real-time visibility

  • ‘One login’ to all products

  • Automated submission options

  • Access anywhere, on any device

  • product
  • Same team (15+ years of experience)

  • Extended, 7am – 7pm AEST

  • Live Chat, Phone, Email

  • Upgraded

  • Advanced “cloud-only” features will continue to be developed & released.

  • Monthly or Annual

  • Same pricing from $150 p/m*

Q & A

No , you are not required to move to our new Cloud products and we will continue to support ALL existing QikKids products indefinitely. We have, however, accelerated the rollout of our Cloud products (previously being developed as ‘QikKids Next’) and are happy to be able to offer you this option if you would like to upgrade your existing products for no extra cost. Over 2,000 centres have or are migrating across to these new Cloud products, and the choice is entirely yours.

Yes. As a first step we have a dedicated QK team now that is tasked with working on issues. Then, they will move on to Desktop improvements. We have also just signed a 3 year contract with the government for QikKids Desktop API’s, which should provide reassurance that we will continue investing in the Desktop platform. Additionally, we have now set up a feature request board for Desktop to capture your ideas & requests on how we can improve the Desktop Platform here- https://qikkids.canny.io/feature-requests

No. The typical price for QikKids Desktop and Kiosk is $150 p/m. The Cloud products that you need to match this functionality is called ‘Office Lite’ which is also $150 p/m. Our sales team will be able to work with you to identify the features most suited to your service to ensure your pricing package matches your current QikKids Desktop package.

With desktop solutions, the software must be downloaded and installed on your computer, and the software can only be accessed by a person sitting at that keyboard. With cloud-based tools, you can access the software and data anywhere at any time- including on a Mac and your mobile phone. We have developed a free guide highlighting the differences between Cloud and Desktop, which you can access by clicking here.

One portal to manage all your child care management software such as waitlists, fees, enrolments, parent engagement, attendance and more. This ease of accessibility allows your software to be as flexible as you need it to be so you can manage your business anytime from anywhere. Quality and performance are improved as software updates are installed automatically. Your service’s data is at its most secure and backed up in the QikKids cloud for peace of mind if you ever experience hardware loss or failed network backups.

Yes - QikKids Desktop and Cloud are two different platforms. Whilst all core features that you need to run your service are available on our Cloud platform (we have over 2,000 services running their centres on the Cloud), we are still continuing to build out more functionality. Please feel free to reach out to one of our friendly sales representatives to discuss your specific needs to find a solution which is right for you. We have also developed a free guide highlighting the differences between Cloud and Desktop, which you can access by clicking here.

Yes, all data migration is handled for you by our specialised onboarding team. We also have unlimited training and onboarding support available free. If at any stage during the migration you don’t feel you’re ready- our team will be available for 1-to-1 sessions and additional support at no cost. We’re here to help you feel comfortable with the transition.

Both QikKids and Xplor are now part of TSG, and are built and operated by the same teams (150 people based in Brisbane & Melbourne). When the teams were merged, we took the learning from both teams and are now rolling out features developed with this new understanding. The cloud products that we now offer have been developed by our combined teams and both companies share the same cloud products now.

Yes, positively . The most noticeable being a dramatic improvement in the parent experience. For example, on QikKids Desktop (and most other platforms) parents have multiple logins to access different applications about their child. On our 'all-in-one' Cloud environment they'll finally have one easy to use App named Home where they can manage everything for their children, such as viewing statements, health & safety tracking, videos, photos and more.

Our Home app is the highest rated early-education app in Australia with an average of 4.8 (out of 5) from thousands of happy parents.
You can read the parent reviews here.

Learn how Cloud can future-proof your service.

A guide to understanding the differences in Desktop and Cloud technology, and how it can impact your business. Learn about:

  • Accessibility
  • User experience
  • Automation of workflow
  • Data safety
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Still have questions?

Get your pressing questions about Desktop and Cloud answered in our Live Q&A Webinars, specially created to assist you with understanding your options, navigating any changes and managing your business easily.

  • Register from date & time options
  • Specific questions answered
  • All sessions are free
  • No need to leave service
  • Experienced expert Trainer
  • Useful for all levels of staff

Next webinar:  Click Here

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We’re available to chat.

To get one-to-one help about Desktop and Cloud, contact our Sales or Support teams and we will call you personally to walk through any questions you might have, tailoring to your very needs.

 

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