Now our educators can know what’s going on with each incident even if it occurred on different shifts. We’re not always trying to remember which/all the parents we have to catch at the end of the day, so Kiosk has worked REALLY well.
Q: Tell me about your experience with Kiosk?
A: We love the messaging function – love it, love it, LOVE IT! We could now get rid of our physical ‘Pocket Wall’ that parents didn’t really read, and replace it with Kiosk’s bulk messaging and incident reporting functions, it really takes the pressure off!
Q: Why is Kiosk important to your service?
A: Before Kiosk, most parents didn’t check their physical pocket notes daily – but with Kiosk’s bulk and individual messaging function now you can see that they have definitely read it!
Q: How has your engagement with parents changed since you’ve started using something completely digital like Kiosk?
A: Actually, I DON’T find that Kiosk replaces the face-to-face conversations or interpersonal relationships with parents – if anything, Kiosk SPARKS the conversation with parents, encourages the engagement!