Q: Tell me about your experience with QikKids’ customer forums / co-design workshops?
A: The ability to be innovative and talking with all staff at QikKids has allowed us to be heard, making things a lot easier for us an organisation and our product. I think with the ideas that we’re presenting as the YMCA, together with everyone else at these co-design forums, we’re really moving with parent demands and our organisational demands. And we’re moving quite quickly.
Q: How do you feel QikKids next has incorporated your feedback?
A: The ability to be innovative and talking with all staff at QikKids has allowed us to be heard, making things a lot easier for us an organisation and our product.